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Ordering
Placing an Order
Ordering from eYongs is easy and fun! Once you find an item you would like
to purchase, simply click the "Add to Cart" button in that product's description
page. You can check the contents of your shopping cart at any time by clicking
the "Shopping Cart" button at the top of the page. If you decide to remove an
item from your cart, just click "Delete" to the right of the product you would
like to remove. You can also adjust the quantity of any product in your shopping
cart. To do this, type in the new quantity and click on the "Update Quantity"
button at the bottom of the shopping cart page. Assuming the quantity you have
requested is available, you will now see the adjusted quantities as well as
your new subtotal (if you enter a quantity that is greater than the quantity
available, your purchase quantity will reflect the maximum quantity available).
Once you have all of the items you would like to purchase in your shopping cart, click the "Proceed to Checkout" button at the bottom of the page to begin the checkout process. It's that simple!
Order Status
If you placed an order more than 10 days ago and would like to find out the
status, please send an email to order@eyongs.com
and include your name, order number, and email address. A representative will
email you back with information about your order, such as if it has been shipped,
when it was shipped, or when we expect it to be shipped.
Canceling or Modifying an Order
Once you have placed an order, the request is promptly sent to the international
fulfillment center(s) in the from which you have ordered. Therefore, it is generally
not possible to cancel or modify an order once it has been submitted. However,
if your order has not yet been shipped and you need to cancel or modify it,
please contact us at order@eyongs.com
and we will determine if it will be possible to halt the fulfillment of the
order. Please note that no order may be canceled or modified once it has been
shipped.
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